Customer Care
Thank you so much for supporting our small business,
All of our products are machine washable at 30°c for 15 minutes.
Disclaimer
These products have been tried and tested for durability on our own dogs, however they are intended as a fun accessory for your pets. No items are indestructible, it is the owners responsibility to inspect the collar for wear and tear every time, before it is placed on your pet. We would not recommend our collars as the only form of restraint on a dog that pulls.
Our Collars should never be left on an unsupervised dog.
Sizing
All of our collars are non adjustable and made to a set size. When trying to work out which size you need, we recommend measuring your dogs existing collar from end to end. If you own a fluffier breed we recommend sizing up.
Returns
As all orders are made to a custom size specified by you when ordering, we do not accept returns for wrong sizing.
If the product arrives damaged in any way, please contact us.